![]() All items must be unworn, unaltered and unwashed. All items must be returned in original condition (including all paperwork, packaging, and accessories) with tags attached (if applicable). When returning pack your item(s) securely in the original product packaging, if possible. Damaged items must be reported within 48 hours of receiving the item. If your item is damaged please reach out to us through email immediately. However, you may use your E-gift card to order the same item if it is still available on our website. We cannot guarantee that we will have your size/color in a particular item or size so we do not process exchanges. In the event of an unauthorized return, K'lynn Kouture reserves the right to apply a 50% restocking fee for any items on the list below Items on this list are “Final Sale” and cannot be returned for store credit. While we never want to reject our customers, but we must ensure the safety, welfare, and comfort of all K'lynn Kouture customers across the globe. In these situations, the Customer Protection Team will reach out to discuss the situation and work with you to either resolve the issue or determine if we need to refuse service going forward. Our Customer Protection Team also handles situations in which a customer's return history may be indicative of fraudulent activity or wardrobing. Non- K'lynn Kouture items sent to our distribution center will be discarded upon receipt. Similarly, K'lynn Kouture reserves the right to refuse service (both in-store and online) to any customer or entity, due to similar actions as noted above. Potential fraudulent or criminal activity.An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items or,.An irregular or excessive returns history indicative of “wardrobing ”.K'lynn Kouture reserves the right to solely define and limit, refuse, and/or reject returns from customers at any time due to: Upon receiving your return, we will process your return via K'lynn Kouture E-gift card via email. Original shipping fees are also non-refundable and return shipping costs are the customer's responsibility. Please see a list for all final sale items below. But some skeptics at the time suggested that perhaps one of the best ways to boost sales of a slow-selling video would be to announce its recall due to the presence of some "objectionable images.As long as the items meet the requirements for a return. So why did Disney choose to issue an announcement about The Rescuers and recall the video at that time? Perhaps they were just being prudently proactive in attempting to manage the situation promptly rather than waiting and being forced to respond after someone else broke the news. As well, the frames in question were not noticeable during a normal viewing of the film - one had to know they were there and freeze-frame the video to view them. The company decided to recall 3.4 million copies of the video "to keep our promise to families that we can trust and rely on the Disney brand to provide the finest in family entertainment."ĭisney's announcement of the recall was considered a bit curious by some at the time it took place because, unlike previous rumors about "hidden" items in Disney's animated films, knowledge of the hidden images found in The Rescuers was not widespread until Disney itself made a public statement about it. The two "topless woman" frames had reputedly been present in the film ever since its original theatrical release in 1977 (a fact apparently confirmed by Disney, whose spokesperson said that the tampering "was done more than 20 years ago"), although Disney claimed that they were not included in the 1992 home video release because that version "was made from a different print."ĭisney also maintained that the images were not placed in the film by any of their animators but were instead inserted during the post-production process. Unlike most rumors of risqué words and visuals hidden in Disney's animated films, this one was clearly true, and the images in question were undeniably purposefully inserted into the movie. On 8 January 1999, Disney announced a recall of the home video version of their 1977 animated feature The Rescuers because it contained an "objectionable background image." That image was one which appeared in a scene approximately 38 minutes into the film: as rodent heroes Bianca and Bernard fly through the city in a sardine box strapped to the back of Orville, proprietor of Albatross Air Charter Service, the photographic image of a topless woman can be seen at the window of a building in the background in two different non-consecutive frames, first in the bottom left corner, then at the top center portion of the frame:
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